The Hendrickson Lab

Jeff is an exceptional UX professional with a rare ability to surface insights from the business that others often miss, translating them into strong, effective UI and UX outcomes. He is a collaborative partner, an outstanding facilitator, and a continuous learner who brings clarity and momentum to high-visibility teams, driving both excellence and user adoption.

Jeff is the real deal. Among many UX professionals I’ve worked with, he stands out for delivering consistently strong results. The design thinking workshops he led were a highlight of my time at GE Aviation Digital, helping teams move ideas into successful digital solutions, and he translated that same effectiveness to remote workshops during COVID with skill and confidence. I would readily recommend Jeff for any design thinking or user experience work.

Jeff is a relentless advocate for both customers and the people he works with, consistently putting human needs at the center of every idea and decision. His research depth, curiosity, and fluency with emerging technologies, especially AI, make him a powerful contributor from vision through execution, and his generous, grounded approach makes him a genuine pleasure to collaborate with on any team.

Jeff brings an exceptional breadth of UX skill, with research methodologies and execution that consistently set a high bar. He combines deep expertise with an easy, human presence that builds trust quickly, making him highly effective in research and discovery settings, and he can step in to lead, contribute, or consult across industries with equal confidence, drawing on experience that resonates with teammates, stakeholders, and customers alike.